1. Introduction
New Homes Albania ("we", "us", or "our") operates the website newhomesalbania.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
- Account information: name, email address, phone number, and nationality when you register.
- Usage data: pages visited, properties viewed, and search filters used.
- Messages: enquiries and contact messages you send through the platform.
- Messenger data: if you use the Messenger chat widget, your Facebook profile information may be shared with us to facilitate communication.
3. How We Use Your Information
- To provide and improve our real estate search services.
- To connect you with property managers and respond to enquiries.
- To send transactional emails (account creation, enquiry confirmations).
- To personalise your experience on the platform.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Our property managers to respond to your enquiries.
- Service providers (email, hosting, AI services) necessary to operate the platform.
- Meta Platforms, Inc. when you use the Messenger chat widget.
5. Cookies
We use session cookies to keep you logged in. No tracking or advertising cookies are used.
6. Data Retention
We retain your data for as long as your account is active. You may request deletion at any time by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at info@newhomesalbania.com for any requests.
8. Security
We implement industry-standard security measures to protect your data against unauthorised access.
9. Contact
For any privacy-related questions, contact us at:
Email: info@newhomesalbania.com
Website: newhomesalbania.com/contact